Terms and Conditions

This Website is owned and operated by Vivid Data Group LLC.

By accessing this Website and/or placing any order(s) using this Website, you hereby agree to be legally bound by these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, do not access this Website or place an order using this Website.

The Terms and Conditions stated herein represent a contract made by you online with us, and these Terms and Conditions shall prevail over any and all terms and conditions proposed by you.

We control and operate this Website from our offices in the United States. Accordingly, the laws of the United States shall govern any/all claims relating to, including the use of, this Website and the materials contained herein. If you choose to access this Website from outside the United States, you do so on your own initiative and you hereby agree that you and Vivid Data Group LLC irrevocably submit to the non-exclusive jurisdiction of the United States, and, in the event of a dispute between you and Vivid Data Group LLC the laws of the United States will apply at all times.

The content of this Website is owned or controlled by Vivid Data Group and is protected under applicable copyright and trademark laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display, and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright notices); and (3) you do not use the materials in a way that suggests an association with Vivid Data Group. You understand and agree that the title to these materials shall not pass to you or any other user.

Vivid Data Group makes no representations, warranties, or assurances as to the availability, accuracy, currency, or completeness of this Website or its contents. Vivid Data Group shall not be liable for any damages or injury resulting from your access to, or inability to access, this Website, or from your reliance on any information provided at this Website.

This Website is linked to other sites. Vivid Data Group neither endorses nor holds any liability for the content of such other sites. Any communications you send to this Website will be regarded as non-confidential, and Vivid Data Group is under no obligation to refrain from reproducing, publishing, or otherwise using them in any way or for any purpose. Vivid Data Group is and shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods or services.

Returns: Are accepted in the rare event of a manufacturer defect. All returns must be properly packaged and in original packaging. All Label returns must be authorized by Vivid Data Group, LLC.


Pricing and Availability

Vivid Data Group works hard to ensure that all details, descriptions, and prices which appear on the Vivid Data Group Store are accurate. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling your order. If we are unable to contact you we will treat the order as canceled. If you decide to cancel your order after your payment has been processed, you will receive a full refund.


Where you register for the Vivid Data Group Store these Terms and Conditions apply. You must provide us with true and accurate registration information. You must keep any username and password allocated to you confidential, as we will assume anyone using that username and password is you.


You are solely responsible for the accuracy of all orders and any information you submit.

Once you place an order with Vivid Data Group LLC, you will receive an automatic email confirmation from our system confirming your order has been received. This email will only be an acknowledgment and will not constitute acceptance of your order.


Our payment processor is Payment information will be captured by Intuit at the time of ordering and will debit your card for the order amount once your order has been processed. The prices listed on this Website are in US dollars. We reserve the right to change any advertised price and/or remove any special offers at any time without notice.

The purchase contract will not go into effect until we have processed your online order and received a valid credit card charge or debit card payment. You will then be sent a confirmation email using the email address you provided during the order process. Another email will be sent confirming your order has been shipped.

We reserve the right to refuse and refund any order placed through this Website.


The prices stated on this Website do not include shipping. Estimated shipping cost is calculated at checkout based on products ordered and shipping address.

Most orders will ship out within two days of ordering. Your order will be shipped via United States Postal Service unless otherwise indicated. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered as quickly as possible, Vivid Data Group LLC cannot be held responsible for delays incurred by third party postage or freight providers.

*Free shipping offer does not apply to blank roll labels*

Return Policy

Vivid Data Group makes every effort to align our printing solutions with customer requirements and expectations. In the unusual circumstance where equipment does not perform to expectations, the customer agrees to contact its Vivid Data Group account representative and/or technical support to identify and remedy problems. Before 30 days from the shipment date, Vivid Data Group can issue an RMA (at its sole discretion) allowing the equipment to be returned freight prepaid in original factory packaging and "like new" condition. In all cases, a 25% restocking fee will apply. Open consumables and purchases made from our online store at are not returnable.

Comments and Feedback

If you have any questions about our Terms and Conditions, please contact us. We welcome all comments and feedback, good or bad, as they help us ensure we are providing the highest quality standard product and service. Please feel free to contact us at (855) 848-4332 or email us at We will respond to you as quickly as possible.


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