Service Bulletins

Vivid Data Group’s Technical Support Team sends Service Bulletins out geared toward assisting printer operators by providing them with preventative maintenance knowledge & techniques that can be utilized on their own devices. These Service Bulletins are sent out quarterly and if you are unsure whether you are set up in our system to receive these quarterly Service Bulletins you can contact our Technical Support Team at support@vividdatallc.com, call 855-848-4332 ext. 2, or click this link to Contact Us.

Universal Service Bulletins

• Consumable Life Expectancy
• Ink Tank Not Recognized
• Label Orientation & Offset Adjustment
• Lubricating Service Station
• Checking Ink Waste Absorber
• Common Print Quality Issues
• Getting The Most Out Of Your Printhead
• Cleaning Media Sensors
• Printing Full Bleed Labels
• Extended Printhead Storage

Afinia L801 – Service Bulletins

• Windows Print Driver Error
• Cleaning Goal Post Sensors
• Cleaning Printhead & PEN PCA Board Contacts
• Washing Service Station
• Replacing Micro-Fiber Roller
• Rewinder Tension Adjustment
• Service Station Cleaning & Overview (New)

Colordyne 1600c & 1600S – Service Bulletins

• Windows Print Driver Error
• Cleaning Goal Post Sensors
• Installing Version 14.4 Software
• Cleaning Printhead & PEN PCA Board Contacts
• Washing Service Station
• Replacing Micro-Fiber Roller
• Unwinder and Rewinder Tension and Speed Adjustment
• Extracting Log File
• Service Station Cleaning & Overview (New)

Epson Colorworks – Service Bulletins

• Borderless Printing Tutorial
• Preventive Maintenance Procedures (Only for 7500 Series Printers)

Neuralabel 300X – Service Bulletins

• Print Quality Solutions