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MANDATORY Firmware Update for Afinia New Ink Cartridges

Afinia has reformulated its ink cartridges for the models: L701, L801, L801 Plus, L901, L901 Plus, CP950 Printers, and DLP Series Presses. Customers will need to download new firmware for their printers from our website support page to ensure that the new ink cartridges perform as directed. Afinia new Ink cartridges will start shipping in early June. The new ink cartridges have a slightly different label compared to the old versions, so be careful when receiving your new ink that it doesn't get mixed together. Your old version of the Afinia ink cartridges will still be compatible once you download the new firmware but you must download the firmware to use the new ink.

Click on your printer below, and it will download the new ink cartridge firmware to your computer, then follow the steps below the table.

NOTE: UPDATE FIRMWARE FIRST. DO NOT INSTALL AFINIA NEW INK CARTRIDGES UNTIL THE FIRMWARE HAS BEEN UPDATED. IF A NEW CARTRIDGE IS INSTALLED WITHOUT UPDATING THE FIRMWARE, IT MAY STOP WORKING AND MAY NOT BE RECOVERABLE OR REFUNDABLE.

These are the steps operators need to take prior to installing their ink cartridges:

The procedure is as follows:

  • Step 1: Export custom sizes
  • Step 2: Download your printer’s latest firmware version from our support section.
  • Step 3: Install the printer firmware (est. 5 min). Refer to your printer user manual for instructions.
  • Step 4: Reboot the printer.
  • Step 5: Import custom sizes

When installing one or more of the new cartridges for a given color for the first time, please follow these steps before installing.  This needs to be performed for each color once when an old cartridge is replaced with one of the new cartridges.

  • Step 1: Execute a Replace Printhead Command from the control panel (Configuration > Printhead > Replace). This will purge the ink from the printhead back into the ink cartridges (est. 1 min). When the purge process is completed, the printhead (blue) latch that holds the printhead in place will lift automatically.  ** DO NOT remove the printhead **
  • Step 2: Replace your existing ink cartridge(s) with the new ink cartridge(s).
  • Step 3: Press down the printhead (blue) latch. This will prime the printhead (est. 8 min).
  • Step 4: The printer is now ready for use.

What happens if I do not update the firmware?

If the Firmware is not updated on the printer and new ink tanks are installed the ink and printhead may be rendered unusable.

If you have more questions about the new ink cartridges you can check out the FAQ page and/or contact our Support Department by emailing Support@vividdatallc.com or by calling 855 848 4332 EXT 2.

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