Epson Preferred Plus Spare-in-the-Air (SITA) Program for the C7500/C7500G Series

Overview of the Epson Preferred Plus Spare-in-the-Air (SITA) Program for the C7500/C7500G Series

• The support agreement needs to be purchased within the first 30 days of the printer being purchased
• The customer calls Epson Technical Support if our technician has determined the issue cannot be resolved over the phone/virtually
• The customer will be sent a replacement device that will be shipped Next-Day via FedEx, as long as the customer contacts Epson Technical Support before 2:00 pm EST
• A return shipping label will be included in the box with the replacement printer so the customer can return their faulty device.
• SITA cannot be renewed once the expiration date for the current support agreement has been reached
• Available for years one through five via an Annual Payment