Epson Preferred Plus On-Site Repair Service for the C6500A/C6500P Series

Overview of the Epson Preferred Plus On-Site Repair Service for the C6500A/C6500P Series

• The support agreement needs to be purchased within the first 30 days of the printer purchase
• Support Agreement cannot be renewed once the expiration date for the current support agreement has been reached
• Available for years one through five
• Customers can call Epson Technical Support first to triage and diagnosis the problem. If the problem cannot be resolved over the phone/virtually.
• Epson Technical Support will dispatch a technician to the customer’s location at a time suitable for the customer and based on the technician’s availability.
• The agreement covers all non-wearable replacement parts i.e., belts, boards, motors, gears, and sensors