Epson 1-Year On-Site Extended Care Service Plan

Overview of the Epson 1-Year On-Site Extended Care Service Plan

• The agreement needs to be purchased within the first 30 days of the printer purchase
• Available for years one through four
• Customers can call Epson Technical Support first to triage and diagnosis the problem. If the problem cannot be resolved over the phone/virtually. Epson Technical Support will dispatch a technician to the customer’s location at a time suitable for the customer and based on the technician’s availability.
• The agreement covers all non-wearable replacement parts i.e., belts, boards, motors, gears, and sensors