How to Clear a Paper Jam in Your Printronix LP654C
Based on the official user manual, here's your step-by-step guide tailored to error codes typically related to paper jams (e.g., 370–385):
- Open the Front Cover
Use the blue front cover lever to open the printer's front panel for full access
- Activate the L2 Lever
Pull the L2 lever. This lifts the output tray and the image drum basket into a raised, accessible position
- Remove Jammed Paper
- Check and gently remove any paper stuck on the belt unit—caution: this area may be hot
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- Next, lift the belt unit by its handle and clear any paper trapped underneath
- Handling the Fuser (if necessary)
Only if the paper is jammed inside the fuser:- Raise the fuser’s side handles until they click to release the lock. Carefully remove the fuser—wait for it to cool if it’s hot
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- Gently pull out any paper jam without ripping, and reinsert the fuser correctly once cleared
- Close Everything and Resume
- Lower the output tray and push both sides fully down.
- Close the front cover firmly with both hands to ensure proper alignment and functionality
- Clear the Error and Continue
The printer should detect the resolved jam automatically. Make sure the display shows "Ready" before resuming printing.
Additional Tips
- Always gently pull jammed paper, avoiding tearing, which could make the issue worse.
- For persistent jam errors on the display, try turning the printer off for 30 seconds and back on to reset the system
- If none of the above works, consider contacting Vivid Data Group or Printronix support for help. 855-848-4332 (855-VIVIDDATA)
